[rancid] Rancid stopped sending email, almost

[Serao, Ron]

Good Morning All,
I am having a problem with my rancid install and I could use some help
with trouble shooting.
I have about 20 Cisco switches that it monitors. All but one of these
switches is in a 172 subnet. The one odd ball is in a 192 subnet.
We noticed that Rancid stopped sending mail notification of changes
about three weeks ago. Nothing changed in the switch environment or the
rancid box.
The switch in the 192 subnet is very seldom changed and much to our
surprise when a change was made we got an email from Rancid. We made a
change in the 172 subnet as a test to see if an email would follow but
none did. We also get emails if we make a change to router.db.
Postfix is obviously working. Router.db contains all the hosts, all of
which are listed as UP. The CloginRC has all the correct usernames and
passwords.
I can tell that Rancid is collecting the changes because there is log
data in /var/log/rancid.
So in summary notification works for the switch in the 192 subnet, and
changes to router.db, but not for any of the switches in the 172 subnet.
Any thoughts would be welcomed as I have no clue where to go from here.

Thank you,

Ronald Serao
Director, Information Technology
Helen Hayes Hospital
845-786-4755 Voice
845-947-4102 Fax



IMPORTANT NOTICE: This e-mail and any attachments may contain confidential or sensitive information, which is, or may be legally privileged or otherwise protected by law from further disclosure.%CRLF%It is intended only for the addressee. If you received this in error or from someone who was not authorized to send it to you, please do not distribute copy or use it or any attachments.%CRLF% Please notify the sender immediately by reply e-mail and delete this from your system. Thank you for your cooperation.

[Adam Korab]

Post by Serao, Ron
Good Morning All,

Hello!

Post by Serao, Ron
So in summary notification works for the switch in the 192 subnet, and
changes to router.db,but not for any of the switchesin the 172 subnet.

Are the routers part of the same rancid group?

--Adam

[Adam Korab]

On 11/12/2010 1:16 PM, Serao, Ron wrote:

[answered affirmatively that both routers were in the same rancid group]

Ron, first off you'll probably want to reply to the rancid list instead
of me directly.

Second, can you manually send mail to the alias using sendmail -v or a
manual telnet to your SMTP port?

What does your maillog report? Assuming it's not a MTA problem, have
you looked at what the active rancid log says resulting from a
rancid-run after you've made changes to the router(s) you don't get
emailed about? Is rancid even picking up the change and bumping the
revision number? Can you login to the failing routers with clogin as
the rancid user?

--Adam

[Serao, Ron]

Hi Adam,
Yes we can send mail manually...
Rancid is picking up the changes and bumping the rev number. Clogin
seems to be working fine as well.
It's just very bizarre that it sends email for the 192 subnet, and for
changes to router.db, and not the 172 subnet.

Ron...

-----Original Message-----
From: rancid-discuss-***@shrubbery.net
[mailto:rancid-discuss-***@shrubbery.net] On Behalf Of Adam Korab
Sent: Friday, November 12, 2010 2:55 PM
To: rancid-***@shrubbery.net
Subject: Re: [rancid] Rancid stopped sending email, almost

On 11/12/2010 1:16 PM, Serao, Ron wrote:

[answered affirmatively that both routers were in the same rancid group]

Ron, first off you'll probably want to reply to the rancid list instead
of me directly.

Second, can you manually send mail to the alias using sendmail -v or a
manual telnet to your SMTP port?

What does your maillog report? Assuming it's not a MTA problem, have
you looked at what the active rancid log says resulting from a
rancid-run after you've made changes to the router(s) you don't get
emailed about? Is rancid even picking up the change and bumping the
revision number? Can you login to the failing routers with clogin as
the rancid user?

--Adam
_______________________________________________
Rancid-discuss mailing list
Rancid-***@shrubbery.net
http://www.shrubbery.net/mailman/listinfo.cgi/rancid-discuss

IMPORTANT NOTICE: This e-mail and any attachments may contain
confidential or sensitive information, which is, or may be legally
privileged or otherwise protected by law from further
disclosure.%CRLF%It is intended only for the addressee. If you received
this in error or from someone who was not authorized to send it to you,
please do not distribute copy or use it or any attachments.%CRLF% Please
notify the sender immediately by reply e-mail and delete this from your
system. Thank you for your cooperation.


IMPORTANT NOTICE: This e-mail and any attachments may contain confidential or sensitive information, which is, or may be legally privileged or otherwise protected by law from further disclosure.%CRLF%It is intended only for the addressee. If you received this in error or from someone who was not authorized to send it to you, please do not distribute copy or use it or any attachments.%CRLF% Please notify the sender immediately by reply e-mail and delete this from your system. Thank you for your cooperation.