[rancid] Cisco 3845 with a Cisco Unity Express unexplained hardware diffs

Discussion:

Jose Leitao

2009-10-07 08:12:32 UTC

Hello,

I have a Cisco 3845 with a Cisco Unity Express module for which rancid
shows these diffs constantly:

retrieving revision 1.50
diff -U 4 -r1.50 192.168.0.1
@@ -301,11 +301,9 @@
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
- !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
- !Slot 1: part 00-0000-00, serial 0

retrieving revision 1.51
diff -U 4 -r1.51 192.168.0.1
@@ -301,9 +301,11 @@
- Hide quoted text -
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
+ !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
+ !Slot 1: part 00-0000-00, serial 0

retrieving revision 1.52
diff -U 4 -r1.52 192.168.0.1
@@ -301,11 +301,9 @@
- Hide quoted text -
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
- !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
- !Slot 1: part 00-0000-00, serial 0

retrieving revision 1.53
diff -U 4 -r1.53 192.168.0.1
@@ -301,9 +301,11 @@
- Hide quoted text -
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
+ !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
+ !Slot 1: part 00-0000-00, serial 0

In the Slot1 is a NME-CUE, what could this mean?:

!Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 00-0000-00, serial 0

I have another Cisco 3845 with a NME-CUE on the same slot without
incident. Both routers have the same IOS version
(adventerprisek9-mz.124-24.T1) and I recently opened a TAC case, but
since the above output seems to come from show inventory and show
diag, there wasn’t much they could do. In fact, running sh diag and
show inv from the CLI has never shown me the "Slot 1: hvers 0.0 rev
UNKNOWN" message.

Any ideas?

Thanks,
JL

john heasley

2009-10-07 14:28:52 UTC

Permalink

Post by Jose Leitao
Hello,
I have a Cisco 3845 with a Cisco Unity Express module for which rancid
retrieving revision 1.50
diff -U 4 -r1.50 192.168.0.1
@@ -301,11 +301,9 @@
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
- !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
- !Slot 1: part 00-0000-00, serial 0
retrieving revision 1.51
diff -U 4 -r1.51 192.168.0.1
@@ -301,9 +301,11 @@
- Hide quoted text -
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
+ !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
+ !Slot 1: part 00-0000-00, serial 0
retrieving revision 1.52
diff -U 4 -r1.52 192.168.0.1
@@ -301,11 +301,9 @@
- Hide quoted text -
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
- !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
- !Slot 1: part 00-0000-00, serial 0
retrieving revision 1.53
diff -U 4 -r1.53 192.168.0.1
@@ -301,9 +301,11 @@
- Hide quoted text -
!Slot 1: type Integrated Service Engine, 1 ports
!Slot 1: hvers 1.0 rev A0
!Slot 1: hvers 1.0 rev A0
!Slot 1: part 800-29801-01, serial FOC11111111
+ !Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 800-29814-01, serial FOC22222222
+ !Slot 1: part 00-0000-00, serial 0
!Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 00-0000-00, serial 0
I have another Cisco 3845 with a NME-CUE on the same slot without
incident. Both routers have the same IOS version
(adventerprisek9-mz.124-24.T1) and I recently opened a TAC case, but
since the above output seems to come from show inventory and show
diag, there wasn?t much they could do. In fact, running sh diag and
show inv from the CLI has never shown me the "Slot 1: hvers 0.0 rev
UNKNOWN" message.
Any ideas?

the module/card is broken? this info comes from show diag, not inventory.
the output does look odd, 3 hvers entries for slot 1. there must be some
daughter entries in the show diag output for the ISE card that rancid is
missing; its hard to get that data because the output formatting is
inconsistent even among platforms with the same IOS rev. However,
inconsistent o/p is an artifact of what the device is returning, not
rancid.

Jose Leitao

2009-10-07 14:47:07 UTC

Permalink

Hello,

We have run several tests on the Unity Module, it seems to work fine.

Thanks,
JL

john heasley

2009-10-07 16:43:40 UTC

Permalink

Post by Jose Leitao
Hello,
We have run several tests on the Unity Module, it seems to work fine.

that does not mean that it's ID prom is functioning reliably, or ....
you could try moving it to a different slot or swap it with the move
in your other router. I'll bet the problem moves with the card.

Post by Jose Leitao
Thanks,
JL

Post by Jose Leitao
Hello,
I have a Cisco 3845 with a Cisco Unity Express module for which rancid
retrieving revision 1.50
diff -U 4 -r1.50 192.168.0.1
@@ -301,11 +301,9 @@
?!Slot 1: type Integrated Service Engine, 1 ports
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: part 800-29801-01, serial FOC11111111
- !Slot 1: hvers 0.0 rev UNKNOWN
?!Slot 1: part 800-29814-01, serial FOC22222222
- !Slot 1: part 00-0000-00, serial 0
retrieving revision 1.51
diff -U 4 -r1.51 192.168.0.1
@@ -301,9 +301,11 @@
- Hide quoted text -
?!Slot 1: type Integrated Service Engine, 1 ports
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: part 800-29801-01, serial FOC11111111
+ !Slot 1: hvers 0.0 rev UNKNOWN
?!Slot 1: part 800-29814-01, serial FOC22222222
+ !Slot 1: part 00-0000-00, serial 0
retrieving revision 1.52
diff -U 4 -r1.52 192.168.0.1
@@ -301,11 +301,9 @@
- Hide quoted text -
?!Slot 1: type Integrated Service Engine, 1 ports
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: part 800-29801-01, serial FOC11111111
- !Slot 1: hvers 0.0 rev UNKNOWN
?!Slot 1: part 800-29814-01, serial FOC22222222
- !Slot 1: part 00-0000-00, serial 0
retrieving revision 1.53
diff -U 4 -r1.53 192.168.0.1
@@ -301,9 +301,11 @@
- Hide quoted text -
?!Slot 1: type Integrated Service Engine, 1 ports
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: hvers 1.0 rev A0
?!Slot 1: part 800-29801-01, serial FOC11111111
+ !Slot 1: hvers 0.0 rev UNKNOWN
?!Slot 1: part 800-29814-01, serial FOC22222222
+ !Slot 1: part 00-0000-00, serial 0
!Slot 1: hvers 0.0 rev UNKNOWN
!Slot 1: part 00-0000-00, serial 0
I have another Cisco 3845 with a NME-CUE on the same slot without
incident. Both routers have the same IOS version
(adventerprisek9-mz.124-24.T1) and I recently opened a TAC case, but
since the above output seems to come from show inventory and show
diag, there wasn?t much they could do. In fact, running sh diag and
show inv from the CLI has never shown me the "Slot 1: hvers 0.0 rev
UNKNOWN" message.
Any ideas?

the module/card is broken? ?this info comes from show diag, not inventory.
the output does look odd, 3 hvers entries for slot 1. ?there must be some
daughter entries in the show diag output for the ISE card that rancid is
missing; its hard to get that data because the output formatting is
inconsistent even among platforms with the same IOS rev. ?However,
inconsistent o/p is an artifact of what the device is returning, not
rancid.

Jose Leitao

2009-10-13 07:20:28 UTC

Permalink

Hello,

You are probably correct but for the sake of debugging, is there any
way of saving the raw information that rancid gets from the router on
each run for further examination?

Thanks,
JL

Post by john heasley

Post by Jose Leitao
Hello,
We have run several tests on the Unity Module, it seems to work fine.

Post by Jose Leitao
Thanks,
JL

john heasley

2009-10-13 16:25:35 UTC

Permalink

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